Privacy policy

Effective Date: September 8, 2026

This Privacy Policy explains how JEAN JIVE LLC, operating as Jean Jive, collects, uses, discloses, and protects personal information when you visit jeanjive.com, place an order, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with us, we may collect:

Your name, email address, telephone number, billing address, and shipping address;
Order and transaction information, including products purchased, payment status, returns, exchanges, and refunds;
Account information and saved preferences;
Communications sent to customer support;
IP address, browser type, device information, pages viewed, referring URLs, and website interactions;
Cookie and similar technology information; and
Information voluntarily submitted through reviews, surveys, promotions, or forms.

Payment Information

Payments are processed through Shopify and the payment providers available at checkout.

Jean Jive generally does not receive or store complete payment-card numbers. Payment providers process your payment information according to their own privacy and security policies.

How We Use Personal Information

We may use personal information to:

Process, fulfill, ship, and manage orders;
Process payments, exchanges, returns, and refunds;
Provide customer service;
Maintain and improve our website, products, and shopping experience;
Detect and prevent fraud, abuse, unauthorized transactions, and security incidents;
Send order confirmations and other transactional communications;
Send marketing communications when permitted by law;
Measure website performance and advertising effectiveness;
Comply with legal obligations; and
Enforce our agreements and protect our legal rights.

How We Disclose Information

We may disclose information to service providers that help us operate our business, including:

Shopify;
Payment processors;
Shipping carriers;
Analytics and advertising providers;
Fraud-prevention and security providers;
Technology vendors;
Professional advisers; and
Government or legal authorities when required by law.

We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Analytics and Advertising

Jean Jive uses Google Analytics, Google Ads, and Google Merchant Center. These services may collect cookie, device, and usage information to measure traffic, understand customer interactions, prevent abuse, and evaluate or personalize advertising where permitted.

As of the effective date of this policy, Jean Jive does not use Meta Pixel, TikTok Pixel, or Klaviyo.

Sale or Sharing of Personal Information

Jean Jive does not sell personal information in exchange for monetary payment.

Certain advertising-related disclosures may be considered “selling,” “sharing,” or targeted advertising under some state privacy laws. Where applicable, customers may opt out through our cookie or privacy controls or by contacting us.

Cookies and Privacy Choices

Our website uses cookies and similar technologies. You may manage non-essential cookies through our cookie banner or available privacy settings.

You can also adjust your browser settings. However, blocking necessary cookies may affect essential website functions such as the shopping cart, account access, and checkout.

Please review our Cookie Policy for additional information.

Marketing Communications

We send marketing emails only as permitted by law, such as when a customer subscribes or otherwise provides consent.

You may unsubscribe using the link included in a marketing email. Even after opting out of marketing, you may continue to receive non-promotional communications concerning orders, accounts, security, or policy changes.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, accounting, fraud prevention, dispute resolution, and legal compliance.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to personal information;
Request correction of inaccurate information;
Request deletion of certain information;
Request a copy of your information;
Opt out of certain advertising-related processing; or
Appeal a decision concerning a privacy request.

We may verify your identity before completing a request. Authorized agents may submit requests where permitted by law.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us, please contact us so that we can investigate and take appropriate action.

Policy Changes

We may update this Privacy Policy when our practices, technology, services, or legal obligations change. The effective date at the top identifies the current version.

Email: support@jeanjive.com

JEAN JIVE LLC
149 Marshfield St
Hartville, MO 65667
United States

Telephone: +1 718-581-7462